At ZEPHRALINE, we strive to ensure customer satisfaction with every purchase. However, if you are not completely satisfied with your order, we are here to help.
All returns must be initiated within 30 days from the date of receipt. Items must be unused and in the original packaging.
To initiate a return, please follow these steps:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within 10-15 business days.
Original shipping costs are non-refundable. Customers are responsible for return shipping costs unless the item is defective or damaged.
If you need to exchange an item, please return the original item and place a new order.
If you have any questions regarding our returns policy, feel free to reach out to our customer service team at [email protected] or call us at (555) 123-4567.